Refund & Cancellation Policy

Last updated: 28 August 2026

Outbid refunds

If someone else claims your spot by paying more, you'll be offered a full refund of your payment, processed back to your original payment method via Razorpay. You can also choose to place a higher bid instead of taking the refund.

Cancelling before the sticker is applied

If you change your mind before your sticker has been produced or applied, you're entitled to a full refund — just get in touch.

After the sticker is applied

Once your logo's sticker has been physically applied to the bag, the placement has been delivered as described, and the payment for that period is non-refundable. If you're later outbid, the outbid-refund terms above still apply going forward.

Processing time

Approved refunds are initiated within 3-5 business days and typically reflect on your original payment method within Razorpay's standard timelines (usually 5-7 business days after that).

How to request a refund

Email debz.exe@gmail.com or DM @debz_exe on X with your payment reference.